Privacy Policy
Effective Date: April 01, 2026
At Orqestra Technologies Private Limited (“Orqestra”, “we”, “us”, “our”), we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal data.
This Privacy Policy applies to your use of:
- Our platform and services (“Service”)
- Our website
- Any integrations with third-party platforms such as Instagram
1. Who We Are
Orqestra is a technology platform that enables brands, agencies, creators, and partners to manage campaigns, workflows, collaborations, and performance analytics.
2. Scope of This Policy
We process personal data in two roles:
a. As a Data Controller
When we collect and use your data for our own business purposes (e.g., account creation, communication).
b. As a Data Processor
When we process data on behalf of our customers (e.g., campaign data, creator data). In such cases, we act strictly under customer instructions.
3. Information We Collect
a. Account Information
- Name
- Email address
- Phone number
- Company name and role
b. Instagram & Third-Party Integration Data
When you connect Instagram or other platforms, we may access:
- Profile information (username, profile image, bio)
- Account identifiers
- Media content metadata (posts, captions, timestamps)
- Engagement metrics (likes, comments, reach, impressions)
Important:
We only access data that you explicitly authorize via platform permissions (e.g., Meta APIs).
4. How We Use Your Information
We use your data to:
- Provide, operate, and maintain the Service
- Enable integrations (e.g., Instagram analytics and syncing)
- Manage accounts and workflows
- Process payments
- Communicate with you (updates, support, notifications)
- Improve our platform and features
- Ensure security and prevent fraud
- Comply with legal obligations
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy:
Orqestra Technologies Private Limited